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Auralis AI Trust Center

Customized AI for support and service teams

Updated 2026-06-08

Auralis builds custom AI agents for customer support and service teams. We treat the security and privacy of customer data as foundational. This Trust Center is a single place for security and procurement teams to review our certifications, policies, infrastructure, and live system status.

  • Data encrypted in transit and at rest
  • Public uptime monitoring at status.auralis.ai
Status

Compliances

  • SOC 2 Type II badge Certified
  • GDPR badge Compliant
  • ISO 27001 badge Certified
  • HIPAA badge Ready

AI Security Posture

Hosting model
Cloud, private, or on-prem
Human in the loop
Supported
Training on customer data
No training
Data retention
Contract based
Model access
LLM agnostic

Trusted by

BFSILogisticsSoftware and SaaSHealthcareGovernmentRetail

Controls

Access and identity

  • Single sign-on (SSO)
  • Multi-factor authentication
  • Role-based access control
  • Audit logging

Data security

  • Encryption at rest and in transit
  • Data residency options
  • Backups with restore testing

Application security

  • Independent penetration testing
  • Secure development lifecycle
  • Vulnerability management

Corporate security

  • Security awareness training
  • Background checks
  • Vendor risk management

Resources

SOC 2 Type II ReportOn request

Independent auditor report. Available under NDA.

Audits
Data Processing Agreement (DPA)On request

GDPR-compliant DPA for customers and prospects.

Legal

Updates

  1. 2026-06-08

    Trust Center launched

    Auralis published its Trust Center with live status and compliance posture.